Privacy Policy

1. Introduction

CHW Enterprises LLC (“we,” “us,” “our,” or “the Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a quote request, or interact with us by phone, text message, or email. We operate in compliance with applicable federal regulations and the A2P 10DLC (Application-to-Person 10-Digit Long Code) messaging framework governing commercial SMS communications.

By using our website and submitting your contact information through any form on this site, you acknowledge that you have read and understood this Privacy Policy and our Terms & Conditions.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: first and last name, phone number, email address, and mailing or property address.
• Project Details: property size or acreage, service requested, project timeline, and notes you provide about your property goals.
• Communication Preferences: your consent (opt-in) to receive SMS/text messages, phone calls, and email, as well as any opt-out requests.
• Technical Information: IP address, browser type, device identifier, referring URL, and pages visited, collected automatically when you use our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to quote requests, inquiries, and on-site assessment scheduling.
• Provide, operate, and maintain our land clearing and site services.
• Send appointment reminders, service updates, and project-related communications via SMS text message, phone call, or email, where you have provided explicit consent.
• Send promotional or marketing messages about our services, only where you have opted in to receive them.
• Improve our website, services, and customer support.
• Comply with legal obligations and protect our rights.

4. SMS & Text Message Communication (A2P 10DLC Compliance)

CHW Enterprises may use SMS text messaging to communicate with you regarding your project, quotes, scheduling, and service-related matters. Our use of SMS messaging complies with the A2P 10DLC (Application-to-Person 10-Digit Long Code) framework and the Telephone Consumer Protection Act (TCPA).

Opt-In Consent

By checking the opt-in box on any of our forms and providing your mobile phone number, you expressly consent to receive SMS text messages from CHW Enterprises at the number you provided. Message frequency varies based on your project and interaction with us. Standard messaging and data rates from your mobile carrier may apply.

Opt-Out

You may opt out of receiving SMS text messages at any time by replying “STOP” to any message we send, or by contacting us directly at 402-961-5900 or info@chwenterprises.com. Upon opting out, we will discontinue SMS messaging to your number, though you may still receive non-promotional transactional messages necessary to complete an active project.

Help & Support

For help with our SMS communications, reply “HELP” to any message or contact us at the number or email above.

5. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers and contractors who perform work on your behalf or assist us in operating our business, under appropriate confidentiality agreements.
• Third-party platforms we use for form tracking, customer relationship management, and SMS delivery, which are contractually bound to protect your information.
• Law enforcement or regulatory authorities when required by law or to protect our legal rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to opt out of the “sale” or “sharing” of personal information. To exercise any of these rights, contact us at info@chwenterprises.com.

8. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to analyze traffic and improve site functionality. You can control cookies through your browser settings; disabling them may affect certain website features.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our handling of your personal information, please contact us:

CHW Enterprises LLC
Phone: 402-961-5900
Email: info@chwenterprises.com